Promote patient retention and increase the value of patient visits with a powerful, patient-friendly diagnostics service.
Digital health organizations have revolutionized the patient experience, broadening and simplifying access to care.
However, a digital-first approach demands that providers diagnose, treat, and monitor patient conditions remotely. That’s why digital health services gain so much from a convenient, patient-friendly diagnostics capability that can extend the menu of patient services offered, maximize test fulfillment and helps ensure you capture the critical data required to effectively diagnose, treat, and manage medical conditions.
Adopt digital and AI tools that:
Deliver an engaging, digital-first approach to patient communications
Make it easy for patients to schedule and manage test appointments
Offer patients multiple specimen collection options for maximum convenience
Get the clinical data you need to deliver optimal care
With Claire’s Full Engagement Solution, digital health providers direct orders through Claire to the laboratory. Claire then helps to maximize test completion as well as patient engagement and satisfaction through:
- Establishing patient’s preferred communication channels
- Simplified, online appointment scheduling
- Choice of collection pathway and logistics
- Patient Service Center specimen collection
- At-home specimen collection
- Self-collection kits
- Conversational AI educates patient about the test and the testing process
- Patient receives test results in plain language
- Custom-trained AI answers routine non-medical questions and provides patient prompts for next steps based on results, making it easier to facilitate patient communications with healthcare professionals
Complete missing lab orders
The Lost Patient Recovery Solution brings unfulfilled orders to completion. Claire introduces patients to the new paradigm in testing, emphasizing:
- Convenience through choice of specimen collection method
- Process transparency to allay fears
- Custom-trained AI answers routine non-medical questions and provides patient prompts for next steps based on results, making it easier to facilitate patient communications with healthcare professionals
Contact us to learn more about Claire solutions for digital health providers
The home of stress-free testing