Claire for Payors
Payors are continually trying to balance competing priorities:
- Members rely on payors for access to clinical care and condition management, while expecting an exceptional member experience
- The business demands vigilance on cost-containment, expense management, risk mitigation, and management of quality measures
Empower members with the information they need to select in-network diagnostic providers that minimize costs.
Promote fulfillment of the high-volume preventive screening tests that may help payors earn higher Medicare Advantage Part C&D Star Ratings.
Better data, better outcomes
Diagnostic testing is a critical fulcrum in this balancing act, providing insights and intelligence that enable payors to optimize preventive care, while potentially minimizing costs:
- Diagnostic testing facilitates early detection, driving timely interventions that can pre-empt disease condition evolution and expensive treatments
- Testing helps identify the most effective treatment options, enabling targeted and personalized interventions that avoid wasteful trial-and-error approaches
- Testing may help avoid unnecessary procedures, surgeries, or treatments by providing more accurate information about patient conditions
Diagnostics-as-a-service (DxaaS) empowers members to choose in-network providers that help maximize preventive screening reimbursements
Control operating costs with more efficiency and insight
Potentially earn higher Medicare Advantage Part C and Part D Star Ratings by promoting higher preventive screening fulfillment rates and delivering a positive member experience
Enable providers with more of the data they need to keep members healthier
Experience turnkey testing
Claire provides a Full Engagement, turnkey testing solution that can help to maximize test completion , as well as aid in patient satisfaction with getting the needed tests from their health plan.
Each patient encounter is designed to maximize fulfillment:
- Patient’s preferred communication channels established
- Patient schedules appointment and chooses collection pathway and logistics
- Patient Service Center specimen collection
- At-home specimen collection
- Self-collection when available
- Conversational AI educates patient about the test and the testing process
- Test results translated into clear plain language that patients can understand
- Custom-trained AI answers routine medical questions and provides patient prompts for next steps based on test results making it easier to facilitate patient communications with healthcare professionals